Privacy Policy

At Weatherbeeta Store (“we,” “us,” or “our”), operating at saddlefixstore.com, we value your trust as much as we value the trust between rider and horse. This Privacy Policy explains how we collect, use, protect, and share information about our customers (“you”) when you visit our website or purchase our premium equestrian products.

1. Information We Collect

Like carefully fitting a bridle, we collect only what’s necessary to provide exceptional service:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment details (processed securely through our PCI-DSS compliant system), and phone number (for delivery updates).
• Technical Data: We automatically collect IP addresses, browser type, device information, and pages visited – similar to how we’d track a horse’s training progress – to improve your shopping experience.
• Communication Records: When you contact our rider-support team at [email protected], we keep records of our correspondence.

2. How We Use Your Information

We handle your data with the same care we’d expect for our own stable:

• Process your orders for bits, bridles, saddle pads, and other equestrian equipment
• Provide worldwide shipping to your location (excluding some remote Asian regions)
• Improve our website and product offerings based on rider preferences
• Communicate about orders, promotions (like new breastplate arrivals), and riding tips
• Prevent fraud and enhance security with 256-bit SSL encryption – the same standard trusted by international banks

3. Data Sharing & Disclosure

We treat your information like a prized stallion – we don’t let it roam freely:

• Service Providers: We share only necessary information with payment processors (like PayPal), shipping carriers, and IT security providers – all held to strict confidentiality standards.
• Legal Requirements: We may disclose information if required by law, similar to how certain riding equipment must meet safety standards.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve equestrians worldwide (except some remote regions), your information may be transferred to and processed in the United States and other countries. We ensure all transfers comply with applicable data protection laws.

5. Data Storage & Security

We secure your data like we’d secure a valuable saddle:

• All sensitive payment data is encrypted using 256-bit SSL technology
• We implement PCI-DSS compliant payment processing
• No sensitive payment information is stored on our servers
• Regular security audits and system updates
• 3D Secure authentication for added protection

6. Your Rights

You have rights regarding your personal information, just as you have control over your horse’s tack:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain conditions
• Opt-Out: Unsubscribe from marketing communications anytime
• Restriction: Limit how we use your data in specific circumstances

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days, except on weekends/US holidays when our rider-support team is off-duty.

7. Cookies & Tracking Technologies

Our website uses cookies – small data files – to enhance your shopping experience, like how proper saddle padding enhances a ride:

• Essential Cookies: Required for basic functions like adding items to your cart
• Performance Cookies: Help us understand how riders navigate our site
• Functionality Cookies: Remember your preferences (like currency selection)
• Marketing Cookies: Show relevant ads for equestrian gear (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features.

8. Children’s Privacy

Our website is not designed for riders under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy occasionally, just as we update our product line with new bits and breastplates. Significant changes will be announced on our website. Continued use after changes constitutes acceptance.